Contact
Email a human.
No contact form that disappears into a queue, no chatbot, no qualification call before anyone will tell you the price. The price is on the pricing page and the addresses are below.
No. 01 · Where to write
Four addresses. Real people.
Pick the one that matches what you need. Response times are what we actually hold ourselves to, not aspirations.
- Sales and general questions
- [email protected]Pricing, procurement paperwork, whether Listor fits what your auditor is asking for. One business day.
- Support
- [email protected]Something is broken or behaving oddly. Include your organisation name and roughly when it happened. One business day.
- Security disclosure
- [email protected]Vulnerability reports. We respond within one business day and do not pursue good-faith research. Full policy on the security page.
- Data protection
- [email protected]Access, correction, or erasure requests. We respond within 30 days, and sooner where we can.
No. 02 · Before you write
Possibly already answered.
The three questions we get most, with the pages that answer them properly.
Will our IT team need to review you? Usually not, because we never receive your documents. The security page covers hosting, sub-processors, and encryption.
What does it cost? Free under 10 seats, $2 per user per month after that. Full detail on pricing.
What do you store about our staff? Name, email, and attestation records. The privacy policy lists every field.