The deal, in plain words.
These are the terms you agree to by using Listor. We have kept them short and readable, because a compliance product that hides its own terms behind ten pages of boilerplate would be a poor advertisement for itself.
What each side owes.
Listor is operated by Outset Works. By creating an account you agree to the following.
- What the service is
- Listor records that a named person confirmed they read a document you linked. It does not host, render, version, or validate that document. Keeping the linked document accurate and available is your responsibility.
- Your account
- You are responsible for who you invite, what role you grant them, and what they do with it. Administrators can read the audit log, export it, and delete documents. Choose them accordingly.
- Acceptable use
- Do not use Listor to distribute malware, to link to content you have no right to distribute, or to attempt to access another organisation’s data. We may suspend an account that does, with notice where it is safe to give it.
- Billing
- Free is free: up to 10 employees and 5 documents, with no card. Paid tiers are billed monthly in advance per active seat. Seat counts are measured at the start of each billing period. We give 30 days’ notice by email before any price change.
- Cancellation
- Cancel at any time from the app. Your account stays active until the end of the period you have paid for. We do not pro-rate partial months, and we do not charge an exit fee.
- Data on termination
- Export your audit log before you cancel. When an account closes we delete its data permanently, and we cannot reproduce it afterwards for you, your auditor, or anyone else.
- Availability
- We aim for high availability but the Free and Pro tiers carry no contractual uptime commitment. If you need one, it is available on Business.
- Changes to these terms
- We will email account administrators at least 30 days before a material change. Continuing to use Listor after that date means you accept the revised terms. Last updated 7 August 2026.
The honest limits.
A compliance tool that overstates itself is worse than no tool, so here is what Listor is explicitly not.
Listor is not legal advice and is not a guarantee of regulatory compliance. It produces evidence that a person confirmed they had read a document at a point in time. Whether that evidence satisfies your regulator, your insurer, your auditor, or a tribunal is a judgement only they can make.
Because Listor never receives your document contents, it cannot attest to what those contents were. The record shows that a person confirmed the document at the URL you supplied. Preserving your own copy of what that document said is your responsibility.
The service is provided as-is to the extent the law allows. Our aggregate liability is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot lawfully be limited.
Where disputes land.
These terms are governed by the laws of England and Wales, and its courts have exclusive jurisdiction.
Questions about these terms: [email protected]. We would rather answer a question before you sign up than argue about a clause afterwards.